Services and Support
Services
CMI will support students throughout the duration of their course. Students are encouraged to ask to help so that they can assimilate and adjust to their new learning environment and life in Australia. Some of range of services we provide include assistance with:
Academic Study Skills Support
A free service is available to students. Students who wish to take advantage of this service should see their Course Co-ordinator. In particular, help is available with time management, assignment preparation, referencing and bibliographies, writing reports, reading skills, numeracy skills, giving presentations, library research and note taking. Students are also encouraged to seek assistance from their individual teachers and Course Co-ordinator with all aspects of their studies to ensure successful completion of the course.
English Language & Literacy Support
Help with oral and written English expression, reading comprehension and listening is available on an individual basis or as a part of a small group.
Support staff and initial contact person on campus:
| Service | Responsibility | Phone no | ||
| Emergency Health, safety and security, critical incident. | CEO | +61 3 8637 7700 (In case of life-threatening emergency, CALL 000) | info@cmi.vic.edu.au | |
| Academic support (including catch up classes, academic progress, attendance, LLN Support, intervention) | Trainer/RTO Manager | +61 3 8637 7700 | admission@cmi.vic.edu.au | |
| First aid, student’s health and safety | Administration Manager/ Student Support Officer | +61 3 8637 7700 | admission@cmi.vic.edu.au | |
| Complaints & Appeals | Administration Manager/Training Manager/Student Support Officer | +61 3 8637 7700 | info@cmi.vic.edu.au | |
| Administration Matters (including enrolment, orientation, deferral, results, Refunds) | Administration Manager/RTO Manager/Student Support Officer/Accounts Officer | +61 3 8637 7700 | admission@cmi.vic.edu.au | |
| LLN support | Administration Manager/Trainers Student Support officer | +61 3 8637 7700 | admission@cmi.vic.edu.au | |
| Accommodation | Administration Manager/ Student Support Officer | +61 3 8637 7700 | admission@cmi.vic.edu.au | |
