Services and Support

CMI will support students throughout the duration of their course. Students are encouraged to ask to help so that they can assimilate and adjust to their new learning environment and life in Australia. Some of range of services we provide include assistance with:

  • Living in Australia
  • Application and enrolment
  • Seeking Work
  • Student accommodation
  • Airport reception
  • Language and literacy support
  • Social Inclusion activities
  • Academic and Career advice
  • Free referral to local community, health, financial, legal, migration or other services, may be charged by external agencies.
  • Sport and recreational clubs
  • IT Support
  • Academic Study and Skill Support
  • Social inclusion Activities
  • Complaints
  • Student Learning Assistance

Academic Study Skills Support

A free service is available to students. Students who wish to take advantage of this service should see their Course Co-ordinator. In particular, help is available with time management, assignment preparation, referencing and bibliographies, writing reports, reading skills, numeracy skills, giving presentations, library research and note taking. Students are also encouraged to seek assistance from their individual teachers and Course Co-ordinator with all aspects of their studies to ensure successful completion of the course.

English Language & Literacy Support

Help with oral and written English expression, reading comprehension and listening is available on an individual basis or as a part of a small group.

Support staff and initial contact person on campus:


Service Responsibility Phone no Email
Emergency Health, safety and security, critical incident. CEO 613 8637 7700
(In case of life-threatening emergency, CALL 000)
Academic support
(including catch up classes, academic progress, attendance, LLN Support, intervention)
Trainer/RTO Manager 613 8637 7700
First aid, student’s health and safety Administration Manager/ Student Support
613 8637 7700
Complaints & Appeals Administration Manager/Training Manager/Student Support
613 8637 7700
Administration Matters
(including enrolment, orientation, deferral, results, Refunds)
Administration Manager/RTO Manager/Student Support Officer/Accounts Officer 613 8637 7700
LLN support Administration Manager/Trainers Student Support
613 8637 7700
Accommodation Administration Manager/ Student Support
613 8637 7700